In many, different ways, we meet people where they are. Clean Slate delivers outreach and drop-in services at trusted community spaces such as neighbourhood hubs, libraries, community cafés, and foodbanks. We work in partnership with local organisations that people already know and use.
At these locations that feel safe, familiar, and easy to access, people can speak face-to-face with a Quids in! money coach. For many, this first conversation is important. It helps to put a face to a name and builds trust from the start.
People can talk to us informally, before a problem becomes a crisis. We chat through their concerns, offer practical help, and explain how our wider service works. We can sometimes organise urgent support with food, energy bills or access to grants for people who want ongoing support. People gain confidence, reduce financial stress, and begin to take control of their situation.
At these locations that feel safe, familiar, and easy to access, people can speak face-to-face with a Quids in! money coach. For many, this first conversation is important. It helps to put a face to a name and builds trust from the start.
People can talk to us informally, before a problem becomes a crisis. We chat through their concerns, offer practical help, and explain how our wider service works. We can sometimes organise urgent support with food, energy bills or access to grants for people who want ongoing support. People gain confidence, reduce financial stress, and begin to take control of their situation.
A Welcoming First Step
Drop-ins act as a ‘shop window’ for our full service. Some people prefer to continue with remote coaching by phone or online. This makes it easier to fit support around work, childcare, or health needs. It also helps people who may have limited mobility or access to transport.
Many of our partner venues also host CashPointers information stands. These provide simple, accessible guidance and a ‘money health-check’ that people can use at any time, even when a money coach is not available. This means support is available throughout the week, not just during staffed sessions. (See more on CashPointers.)
Many of our partner venues also host CashPointers information stands. These provide simple, accessible guidance and a ‘money health-check’ that people can use at any time, even when a money coach is not available. This means support is available throughout the week, not just during staffed sessions. (See more on CashPointers.)
Community-Led Support
Our outreach spaces are more than advice points. They are places where people from the community help each other.
Many former service users return to these spaces to share what they learned and encourage others to seek help. Through our ELE-Ments programme, people with lived experience of financial hardship are trained and employed to support others. Hearing from someone who has “been there” can make all the difference.
Drop-in locations are also used for:
Many former service users return to these spaces to share what they learned and encourage others to seek help. Through our ELE-Ments programme, people with lived experience of financial hardship are trained and employed to support others. Hearing from someone who has “been there” can make all the difference.
Drop-in locations are also used for:
- Budgeting and money skills sessions
- Programmes supporting unemployed people
- Community events and training
- Sharing our easy-read, Quids in! money guides