Privacy Policy
Our contact details
Name: Clean Slate Training & Employment C.I.C.
Address: 14 St. James's Parade, Bath BA1 1UL
Phone Number: 08456 460 469
E-mail: [email protected]
Address: 14 St. James's Parade, Bath BA1 1UL
Phone Number: 08456 460 469
E-mail: [email protected]
The type of personal information we collect
Clean Slate Training & Employment C.I.C. (CSTE) currently collects and processes the following information:
- Personal identifiers and contacts (for example, name, contact details and interests)
- Personnel information such as application details, training and personal development information
- Information on gender, race, health conditions, offences/criminal record
- Payroll information
- Accountancy information such as charges made to customers and charges paid to suppliers
- ID for the purposes of processing a DBS check and a UK right to work check
- Data provided in response to survey, polls and customer feedback, including case studies
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We also receive personal information indirectly, from the following sources in the following scenarios:
We use the information that you have given us in order to:
We may share this information with:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting the Office Manager at [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
CSTE may collect professional contact details (name, email address, organisation, job title) from publicly available sources (ie local government databases, social landlords’ websites). CSTE does this in order to establish a working relationship with the contact where we believe there is a legitimate interest in CSTE’s work.
We collect this information to send email communications concerning CSTE’s products and services. CSTE does not process personal (i.e. non-professional) contact details for legitimate interest communications in keeping with GDPR guidelines.
CSTE does not pass on legitimate interest contact details to any third party without the contact’s express consent.
All legitimate interest contacts may opt out of any of CSTE’s communications at any time and request to be removed from our databases.
- In order to provide a service that meets the needs of our customers
- Bookkeeping, raising/ paying invoices, administrating tax, etc
- Communications with all stakeholders including customers, suppliers and consultants
- Sales, marketing and general trading purposes
- To ensure good governance of the business and to comply with legal requirements
- To ensure CSTE delivers its social purposes as a social enterprise
- Personnel, checking references and monitoring equal opportunities, and emergency contact details
We also receive personal information indirectly, from the following sources in the following scenarios:
- Partner organisations referring individuals to CSTE for support
We use the information that you have given us in order to:
- Contact you to arrange a support session by phone, video call or in person (where possible)
We may share this information with:
- People whose data the company holds
- HMRC, Companies House and other government and legal authorities
- Staff and managers who need to see information to undertake their duties for CSTE
- The company’s accountant and, when appropriate, legal advisors
- Funders who have a legitimate need to see evidence of activities
- Partner organisations requiring data to provide their service such as mental health services, support with schooling, medical assistance and housing support.
- Contractors working on our behalf subject to a data sharing agreement.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting the Office Manager at [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
CSTE may collect professional contact details (name, email address, organisation, job title) from publicly available sources (ie local government databases, social landlords’ websites). CSTE does this in order to establish a working relationship with the contact where we believe there is a legitimate interest in CSTE’s work.
We collect this information to send email communications concerning CSTE’s products and services. CSTE does not process personal (i.e. non-professional) contact details for legitimate interest communications in keeping with GDPR guidelines.
CSTE does not pass on legitimate interest contact details to any third party without the contact’s express consent.
All legitimate interest contacts may opt out of any of CSTE’s communications at any time and request to be removed from our databases.
How we store your personal information
Your information is securely stored in our online databases: AdvicePro, Amazon Web Services, Monday, BreatheHR, Jotform, Google Workspace, Surveymonkey, Riddle, Evouchers, Chatling and Mailchimp.
We keep personal and professional contact details, personnel information such as application details, training and personal development information, information on gender, race, health conditions, offences/criminal record, payroll information, accountancy information such as charges made to customers and charges paid to suppliers for five years. We will then dispose your information by deleting your data from any and all of the databases listed above.
We keep personal and professional contact details, personnel information such as application details, training and personal development information, information on gender, race, health conditions, offences/criminal record, payroll information, accountancy information such as charges made to customers and charges paid to suppliers for five years. We will then dispose your information by deleting your data from any and all of the databases listed above.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected], 08456 460 469 and or 14 St. James's Parade , Bath BA1 1UL if you wish to make a request.
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected], 08456 460 469 and or 14 St. James's Parade , Bath BA1 1UL if you wish to make a request.
Confidentiality
We will not pass on information about your personal circumstances without your prior consent. We will only breach this confidentiality if:
- We believe you or someone else may be at risk, especially if a child is involved
- We or you are involved in a criminal investigation relating to a serious offence
- If compelled to do so by law
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Clean Slate Training & Employment CIC, 14 St. James's Parade, Bath BA1 1UL.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
